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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Samantha Saqr

May 25, 2023

5  out of  5 rating by Samantha Saqr
"Angela’s State Farm office has been so helpful, informative and accommodating. I’ve had the pleasure of working with Kimberly and she is very thorough! I recently moved from Allstate to Angela’s State Farm office and I can’t be more happy with the service I have received. I highly recommend them!"

Katherine De Santiago

May 1, 2023

5  out of  5 rating by Katherine De Santiago
"“Angela and her team are great! They are always so professional and helpful.”"

Sara Kanne

April 5, 2023

5  out of  5 rating by Sara Kanne
"Friendly, professional people and awesome customer service. When you need something, they respond quickly and with a smile."

Lynette Chavers

March 17, 2023

5  out of  5 rating by Lynette Chavers
"Having a good insurance agent is crucial. I have one of the best in Ms Angela Roudez, who I highly recommend. I have been with State Farm for years and Ms Roudez's customer service has been outstanding throughout the years. When I've called her office, she has returned my calls timely and has answered my questions and followed through with my other needs. Her office staff are also courteous. I could not ask for a better agent. I woud rate her service as 5 star - first rate."

Toni Simmons

February 10, 2023

5  out of  5 rating by Toni Simmons
"Angela has been extremely prompt in returning my emails and answering questions and has always been very professional and helpful."

Joe Cappelletti

October 18, 2022

5  out of  5 rating by Joe Cappelletti
"I’ve worked with Angela Roudez for years with auto and homeowners insurance coverage. She’s detailed, thorough and very responsive to any questions and concerns I may have. Highly recommend her."

Addison Davis

September 29, 2022

5  out of  5 rating by Addison Davis
"Good service very helpful and professional ."

Anointed 8929

August 17, 2022

5  out of  5 rating by Anointed 8929
"Shawn really is an asset to the company. He’s understanding, helpful and efficient in solving issues."

Julie Thompson

August 14, 2022

4  out of  5 rating by Julie Thompson
"Although Ms. Roudez wasn’t easy to get a hold of, her staff was always polite and helpful. They could often answer questions without me even speaking with Angela because as I said before she was rarely available. However, there’s a representative I’ve been working with because State Farm dropped my homeowners insurance as I had the bundle pack with car and homeowners I decided to leave State Farm all together, his name is Shaun and he has worked well with me. I did have a negative review regarding Ricardo who said that he was going to email Shaun for me and cc me in and he didn’t he just wanted to get me off the phone."

Patty G.

August 5, 2022

5  out of  5 rating by Patty G.
"Great service with reasonably priced insurance options."

kathryn martin

July 28, 2022

5  out of  5 rating by kathryn martin
"They are the beat my whole family is with them"

John McDonald

May 27, 2022

5  out of  5 rating by John McDonald
"I had an urgent issue and Ida Riddle got me connected to the correct people quickly."

Rochelle Davis

May 4, 2022

5  out of  5 rating by Rochelle Davis
"Shawn has great customer service and is always quick to respond to my needs. I highly recommend this agency to anyone."

Heather Shoven

April 5, 2022

5  out of  5 rating by Heather Shoven
"I have been Angela’s client at State Farm since I moved to Chicago in 2008. She and her staff have been amazing. Service is courteous and prompt and coverage advice has been thoughtful and spot on. I have had two claims in that time and experienced excellent customer service during difficult times. I am buying my first home now and Angela was excellent in setting up my homeowner’s insurance policy. She has a wealth of experience and shows care for her customers. Thanks!"

Akifur Khan

March 25, 2022

5  out of  5 rating by Akifur Khan
"Ms. Angela has always been quick with her responses. She has always tried to see if any discounts could be applied to the policy and suggested that route. I'm happy with the service that her and her staff provides."

Sabrina Lakhani

March 17, 2022

5  out of  5 rating by Sabrina Lakhani
"Angela is wonderful and very responsive on email which I really appreciate!"

Cathy Crayton

December 22, 2021

5  out of  5 rating by Cathy Crayton
"I have been a customer for 10+ years and have experienced professionalism, excellent customer service and attention to detail during every encounter. Angela is awesome and I will continue to utilize her services for all my insurance needs. Class act."

Roxanna Harnesberry

December 17, 2021

5  out of  5 rating by Roxanna Harnesberry
"Angela Roudez is an awesome State Farm agent. I have had my home insurance with her for years and choose to add other services with her because of the responsiveness, knowledge of services and trusted relationship. 5 stars!"

Natasha Burry

September 3, 2021

5  out of  5 rating by Natasha Burry
"I can not say enough about this State Farm Office Team and Angela Roudez herself! I have had a policy through this office for over a decade and have always received the best in class service! Not only is Angela and everyone you speak to at the office super personable, highly efficient, and responsive, they will go above and beyond to ensure you have everything you need! Prime example - I just needed my renter's insurance policy transferred to a new property. Everything was done in the same day and Angela followed up with a call asking if I might need some extra documentation based on newer South Loop rental policies. Does your Insurance Agent do this!? Thank you again to the entire office for such great, personal service!"

Daisy Ortiz

September 1, 2021

5  out of  5 rating by Daisy Ortiz
"Amazing Team. Great professionalism and great customer service."

ann barranco

June 2, 2021

5  out of  5 rating by ann barranco
"Just a quick note to say how pleased and thankful I was when my daughters car was stolen Dtate Farm was absolutely amazing in getting everything done during this confusing time. The customer service was excellent and so caring. She literally had a check on it’s way the next day for the contents of the car.. It ended up a happy ending as her car was found 2 days later with nothing wrong nor the contents stolen. I highly recommend State Farm for all your needs as I have, and, the Angela Roudez agency in the south loop of Chicago is the best... Five stars to everyone!!!!!! Ann Barranco"

Shawn Jones

April 15, 2021

5  out of  5 rating by Shawn Jones
"This agency is great! They were extremely knowledgeable and handled all my insurance needs fast and efficiently. Thanks Angela."

Donald Newby

February 8, 2021

5  out of  5 rating by Donald Newby
"Truly Professionals!!"

Dewayne Thomas

October 27, 2020

1  out of  5 rating by Dewayne Thomas
"BEWARE!I!!! I Had a horrible experience with this business. They are all unprofessional people from the owner down. I was a customer for years. Find a better place trust me. They are the worst, and also look at they're horrible Yelp reviews. THEY GET THERE NEGATIVE GOOGLE REVIEWS DELETED!!!!!"

Panfilo Nieto Jr

October 24, 2020

5  out of  5 rating by Panfilo Nieto Jr
"Angela has been our agent for about twenty years. She always has her client's best interest in mind. Angela is personable, professional, and very responsive. Everyone in her office has been extremely helpful. We highly recommend Angela Roudez."