State Farm® Insurance Agent Angela Roudez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terene Davis
July 20, 2026
5
out of
5
rating by Terene Davis
"Just want to say thank you for the great service. I've utilized state farm for over 20 years. The agents are always kind and professional. And always try to get me the best policy for my home. Thank you so much."
We responded:
"Hi Terene,
Thank you for your great review. We are always happy to hear that you've had a great experience with us. That's what we are here for.
Angela Roudez
"
Sam Auyeung
July 9, 2026
5
out of
5
rating by Sam Auyeung
"Convenient location, and always someone to help me with my needs either via email or phone. Knock on wood that I've not had to file any claims yet."
We responded:
"Hi Sam, Thank you so much for your review. It means a lot to us that we are able to help you with all of your insurance needs.
Angela Roudez "
Maggie Rivera
July 5, 2026
5
out of
5
rating by Maggie Rivera
"A really amazing office to work with! I've worked with the team for renters' and auto insurance quotes/policies. Kimberly is kind, responsive, and always helpful. 5/5 stars!
Update 7/5/26: Also worked with Dan to finalize auto insurance this past week - very helpful and understanding! It was my first time purchasing auto insurance, and he walked me through the process with patience and a thoughtful attitude."
We responded:
"Maggie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Angela Roudez’s Team!Maggie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Angela Roudez’s Team member Kimberly. Thank you, Angela "
Patricia McDonald
July 2, 2026
5
out of
5
rating by Patricia McDonald
"EDIT (7/2/2026): I also want to add that Angela Roudez is simply the best and is so helpful and professional. She called and alerted me to a matter on a policy and resolved it that day! I highly recommend Angela Roudez and her team for all your insurance needs!! South Loop is very lucky to have Angela and her team in the neighborhood!
Dan Carroll spent much time answering all my policy and premium questions. Dan was not only extremely patient and helpful, but he really went over and above in explaining my family's insurance coverage and helping us find ways to mitigate and manage costs in light of our specific circumstances. Dan really knows the ins and outs of the insurance business. Moreover, he is wonderful at working with customers and making matters less stressful. I highly recommend going to Dan for your insurance needs!"
We responded:
"Thank you for being one of our valued customers. We appreciate and enjoy helping our customers. Dan takes pride in giving expert customer service. We are here to help you with all your insurance needs. Thank you, Angela "
Dana Thomas
June 23, 2026
5
out of
5
rating by Dana Thomas
"Angela's office has handled my auto and renters insurance needs now for over 6 years. I've been very happy with their service and support!"
We responded:
"Thank you Dana. We appreciate your business. "
Carolina Mota Teixeira
June 10, 2026
5
out of
5
rating by Carolina Mota Teixeira
"Angela and Kimberly were very helpful and provided efficient service. I would recommend them to others!"
We responded:
"Hi Carolina, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Thank you, Angela Roudez "
Alberto Gonzalez
June 10, 2026
5
out of
5
rating by Alberto Gonzalez
"Very professional, friendly service, have been with them for many years"
We responded:
"Hello Alberto, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time! thank you, Angela Roudez "
Mohamed. A Hassan
June 9, 2026
5
out of
5
rating by Mohamed. A Hassan
"Helpful people eager to help"
We responded:
"Hello Mohamed., Thank you for the awesome feedback. We are so happy that you are enjoying review detail__ If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you. Thank you, Angela Roudez "
Joel Lee
June 1, 2026
5
out of
5
rating by Joel Lee
"Angela
Great service ! truly appreciated your help at the 11th hour regarding my renters insurance
Shelly"
We responded:
"Hello Joel, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon. I know how it can be when you need something, but it's late. I am happy to help. Thank you, Angela "
Sheryl Goldstick
May 27, 2026
5
out of
5
rating by Sheryl Goldstick
"Great service. Dan was great"
We responded:
"Thank you for the amazing review, Sheryl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you, Angela Roudez "
Ammadu D'Tustep
May 6, 2026
5
out of
5
rating by Ammadu D'Tustep
"I used to have this insurance when I owned a salon on 87th I have since moved into a suite and had no need for it. Recently I acquired some off-site accounts that led me back to Angela and her dedicated team who quickly assisted by giving me a quote that was even cheaper than predicted. THANKS DAN!!! Your the G.O.A.T🐐"
We responded:
"Ammadu, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Angela Roudez’s Team member Dan. Thank you, Angela Roudez "
Farah
May 6, 2026
5
out of
5
rating by Farah
"My agents are the absolute best. They take time and patience assuring I’m aware of everything I need while saving me a ton! I’ve had condo insurance for over 14 years and just started my auto insurance with State Farm. I feel secure and satisfied with the amazing customer service. Dan truly helped me save so much on my new policy."
We responded:
"Thank you for the amazing review, Farah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you, Angela Roudez "
Petra Šilić
April 16, 2026
5
out of
5
rating by Petra Šilić
"This group has been super helpful and communicative throughout the years I've been with them!"
We responded:
"Thank you for the amazing review, Petra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate your business. Angela Roudez "
Phyllis Martin
April 9, 2026
5
out of
5
rating by Phyllis Martin
"I have been with State Farm and Angela Roudez and team for a number of years now. Over the years I have experienced a high level of customer focused attention and professionalism with each interaction. I highly recommend this insurance team."
We responded:
"Greetings Phyllis, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future. thank you, Angela Roudez "
R Marsh
March 28, 2026
5
out of
5
rating by R Marsh
"Always helpful, professional and timely with all my insurance needs. Christopher was friendly, professional and expedient in getting my property insurance in place the day of closing on the property."
We responded:
"Hi R, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.
Thank you, Angela Roudez
"
Vanessa Beavers
March 24, 2026
5
out of
5
rating by Vanessa Beavers
"My most recent interaction with my longtime State Farm agent was helpful & informative."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
troy dunlap
March 19, 2026
5
out of
5
rating by troy dunlap
"Christopher was a great help in assisting me with my auto insurance today"
We responded:
"Greetings, We're delighted to hear about your experience! We truly appreciate your recommendation of auto insurance and will work hard to continue going above and beyond! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time! Thank you, Angela"
Beverly Tang-Massey
March 19, 2026
5
out of
5
rating by Beverly Tang-Massey
"The representative Mr. CHRISTOPHER JOHNSON was very helpful. Goog job assisting."
We responded:
"Greetings Beverly, We appreciate the time you took to give us a review. I do hope you decide to get insurance with us.
Thank you, Angela Roudez "
nicolas parra
March 18, 2026
2
out of
5
rating by nicolas parra
"I recently relocated out of illinois and canceled 2 policies, they never canceled the first time, reinstated the policy without my permission both at separate times. They’re so quick to take your money but give terrible service when its time to move one. I needed to call back twice to ensure it was canceled."
We responded:
"Hi Nicolas, I apologize for this happening to you. There was a mixed up with the 1st request. But, when you called in we immediately took care of this for you. I do really apologize for any inconvenience this may have caused you.
Angela Roudez "
Natalie Lewis
March 5, 2026
5
out of
5
rating by Natalie Lewis
"I had a great experience with State Farm agent Christoper!!!"
We responded:
"Thank you for your kind review of State Farm Agent Angela Roudez’s Team. We appreciate it!"
Mark Reddrick
March 2, 2026
5
out of
5
rating by Mark Reddrick
"Very knowledgeable agent"
We responded:
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you, Angela Roudez "
Chai C.
February 26, 2026
1
out of
5
rating by Chai C.
"I'm changing my rating because of the incompetence I've dealt with while trying to cancel my insurance. Despite being told by the branch that my policy was canceled, I was hit with a "missed payment" email three weeks later. Terrible communication and zero internal coordination. Save yourself the headache."
We responded:
"Hi Chai, I apologize that you experienced service that was not good. Your policy is in the process of being cancelled, unfortunately, the billing still went out. Because it is set up so far in the future. We have checked back on it today to make sure its done.
Sincerely, Angela Roudez "
Raymond Martinez
January 26, 2026
5
out of
5
rating by Raymond Martinez
"Great customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you so much for your business. Angela Roudez "
Tameeka Carson
January 21, 2026
5
out of
5
rating by Tameeka Carson
"The Agent was very helpful with my concerns."
We responded:
"Thank you so much for the 5 Star review. We appreciate your business and strive to always deliver 5 Star service. Thank you, Angela Roudez"
Christine Noel Lydick
January 13, 2026
5
out of
5
rating by Christine Noel Lydick
"Dan was very helpful and a pleasure to talk to. Thanks for the great service."
We responded:
"Hi Christine, Thank you so much for giving Dan a great review. He is a great part of my team. We exemplifies the pride we take in giving our customers the best service possible. Thank you, Angela "