State Farm® Insurance Agent Angela Roudez

"I'm changing my rating because of the incompetence I've dealt with while trying to cancel my insurance. Despite being told by the branch that my policy was canceled, I was hit with a "missed payment" email three weeks later. Terrible communication and zero internal coordination. Save yourself the headache."

"Dan was very helpful and a pleasure to talk to. Thanks for the great service."

"Kimberly is an asset to this office! She went over and beyond to assist me with some State Farm issues."

"I have been with this office since 2019. The experience was acceptable during the first two years, but it steadily declined after that. My payments began changing frequently and increased significantly, despite having no accidents or tickets. In June 2025, autopay stopped working for my auto insurance while continuing to work for my life insurance, even though both policies were linked to the same card. As a result, I had to repeatedly contact the office for assistance. I was repeatedly told that autopay should resume, but payments continued to require manual processing each time. The issue was consistently blamed on my bank, even though my life insurance payments continued to process without any problems on this same card. I contacted my bank directly and was informed there were no issues on their end. It made no sense that one payment would be blocked while the other continued without issue. I dealt with this problem for several months. In October 2025, my payment amount unexpectedly doubled without prior notice, and the office was unable to explain why this occurred. I chose not to make both payments, as the situation resulted from an unresolved error that originated within the office. My payments had worked fine previously, which made the sudden failure of autopay on only one policy even more concerning. Throughout this process, I encountered repeated excuses, a lack of accountability, and difficulty reaching anyone for meaningful assistance. I often felt my calls were avoided rather than the issue being actively resolved. I was also later informed that I should have been receiving Drive Safe credits toward my bill, which I never received. Overall, this experience was extremely frustrating and unprofessional. I did not feel supported or valued as a long-term client. I wouldn’t recommend this location to anyone."

"Angela Roudez, is our agent and they are always available for our insurance needs. Regina gives excellent customer service and she allows up whenever something is pending. Thank you Angela and Regina, appreciate your service. Recommended for your Insurance needs. Helpful and reliable."

"I am experiencing extreme financial hardship! Dan of Angela Rodez State Farm Agency delivered exceptional customer service by following up phone calls and searching for the best resolution for my issues. He was able to get me back on track with my policy which has taken stress away during this challenging time. Thank you Dan!"

"Spoke with State Farm representative Kimberly in regards to processing my car insurance payment. Kimberly was very kind, courteous, and polite while helping me process my payment. I'm sure Kimberly is a joy to work with."

"State Farm under the leadership of Ms. Angela Roudez, has always provided me with top quality excellent service. The staff is always available and easy to reach, and very attentive to my questions and needs. Their work is top notch consistently . I have been their client for over 10 years, closer to 15 years. Their rates are great. I would definitely recommend this office."

"Dan when above and beyond expectations when I called in with questions in regards to my policy. Excellent customer service!!"

"Dan Carroll in this office is wonderful - friendly, responsive, and effective!"

"Angela Roudez State Farm and her team member, Dan Carroll provided outstanding customer service!"

"Competent, professional, personalized service! They treat you like family to make sure you get the best products for you at the most competitive price."

"Always have a great experience with Angela’s team!"

"My agent Angela Roudez and all the employees at her office are always so friendly, pleasant and accommodating whenever I need to call the office or check on my insurance. I have been with this office for many, many years and they have always been consistent!"

"Always knowledgeable and helpful staff. Thank you!"

"I’ve had a great experience in our 15+ year relationship. Angela is a great communicator and easy to work with. Any questions or concerns are always promptly addressed."

"Kimberly was super helpful and took the time to answer my questions. Great experience!"

"Kimberley was very prompt and answered all my questions ! She treated me with the upmost service and provided an easy and stress free consult !"

"Kimberly was great 👍 Thank you for your speedy assistance!!"

"Dan was an absolute lifesaver! He was super patient and answered all my questions with ease. What really impressed me was that when I called him back to follow up, he remembered me and my situation. That kind of personal touch is rare and really made a difference. I highly recommend him and appreciate his professionalism and care."

"I have had State Farm for over 10 +yrs, and Angela and her awesome team have always been so helpful . They always address all of my concerns professionally and are quick to solve any issues. I highly recommend their services."

"Very helpful service."

"Consistently Great Service!!! I always had excellent experiences with Angela Roudez's State Farm agency. Over the years, every team member I worked with was professional and knowledgeable. The most recent agent I spoke with was Dan, and he was fantastic. He provided a thorough review of my bundled home, auto, and life insurance policies, ensuring everything was up-to-date and that I was getting the best possible value. He was patient, clear, and took the time to answer all my questions. My interactions with him were a perfect example of the consistent, high-quality service this agency always delivered. I never had to worry about my coverage because this team was always on top of it. I highly recommended them to anyone looking for reliable and personal insurance service."

"Angela and her team are always extremely helpful and super-fast in their response. Dan just took care of my most recent need and provided great guidance, as usual. Great customer service!"

"It was a resourceful conversation."